Privacy Policy
At Hidden Entry, we value the privacy of our visitors and clients. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us regarding our services.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information that is reasonably necessary to respond to enquiries and coordinate bookings.
Depending on how you contact us, we may collect:
- Name (if provided)
- Phone number
- Email address
- Preferred communication method
- Booking preferences
- Information you voluntarily provide during enquiries
Providing personal information is voluntary, but some information may be necessary to process your request.
2. How We Use Your Information
Information collected may be used to:
- Respond to enquiries
- Coordinate bookings
- Communicate regarding requested services
- Improve customer support
- Maintain website security
- Comply with legal obligations where applicable
We do not use personal information for unrelated purposes without an appropriate legal basis where required.
3. Information Sharing
Hidden Entry does not sell or rent personal information to third parties.
Information may be shared only when necessary to:
- coordinate requested services,
- work with trusted service providers,
- comply with applicable legal requirements, or
- protect our legal rights and the safety of others.
4. Data Security
We take reasonable technical and organisational measures to help protect personal information against unauthorised access, disclosure, alteration, or loss.
Although no online system can guarantee absolute security, we work to maintain appropriate safeguards for the information entrusted to us.
5. Data Retention
Personal information is retained only for as long as reasonably necessary to:
- respond to enquiries,
- coordinate requested services,
- meet legal obligations,
- resolve disputes, or
- enforce our policies.
When information is no longer required, we take reasonable steps to securely delete or anonymise it where appropriate.
6. Cookies
Our website may use cookies and similar technologies to improve functionality and enhance the browsing experience.
Cookies may be used to:
- remember preferences,
- improve website performance,
- analyse website usage,
- maintain security.
You can disable cookies through your browser settings, although some website features may not function correctly.
7. Third-Party Services
Our website may include links to third-party platforms such as messaging applications or social media services.
These third-party services operate under their own privacy policies, and Hidden Entry is not responsible for their privacy practices.
We encourage users to review the privacy policies of those services before sharing personal information.
8. Your Privacy Choices
Where applicable, you may request to:
- access your personal information,
- correct inaccurate information,
- request deletion of personal information,
- withdraw consent where applicable.
Some requests may be limited by legal or operational requirements.
9. Legal Compliance
Hidden Entry may disclose information where required by applicable law, legal process, or lawful requests from competent authorities.
Information may also be disclosed where reasonably necessary to protect our rights, users, or public safety.
10. Updates to This Policy
This Privacy Policy may be updated from time to time.
Any revisions will be published on this page together with the revised effective date.
Continued use of the website after changes are published constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or how information is handled, please contact us through our Contact Page.
We will respond as soon as reasonably possible.